
Team
Meet OUR LEADERS
Explore the expertise, vision, and dedication of our CEO and COO as they guide businesses through complex U.S. food and drug regulatory compliance challenges.
Learn about our leadership’s commitment to excellence and strategic guidance in navigating regulatory landscapes.

Carlos Ortiz
Chief Executive Officer
Nearly two decades FDA regulatory expertise for global product compliance.

Jeffrey Brown
Chief Operating Officer
Driving operational excellence with experience as an attorney and technologist.
Carlos Ortiz
Chief Executive Officer
Carlos brings nearly two decades of unparalleled expertise from the heart of the U.S. Food and Drug Administration (FDA) to our clients. As a seasoned Consumer Safety Officer, Inspector, and Auditor across key FDA divisions, he meticulously navigated regulatory affairs for all imported products, from foods and dietary supplements to pharmaceuticals. His extensive career includes serving as Lead Southeast Import Division Liaison and a Compliance Officer at CFSAN, conducting critical GMP, HACCP, PCQI, and FSVP audits as a Qualified Individual (QI) for manufacturers globally.
A proud U.S. Armed Forces veteran, Carlos holds an MBA, a Bachelor’s in Science, and numerous industry-leading certifications, including PCQI and a RAPS Regulatory Affairs Certificate. Since leaving the FDA, he has leveraged his deep knowledge to consult for businesses, specializing in import assistance, audit preparedness, label reviews, and crafting robust regulatory procedures. Carlos is your authoritative guide to achieving seamless FDA compliance.
His unparalleled experience and deep understanding of the FDA’s intricate processes directly translate into the rigorous standards and authoritative guidance that define our services, underscoring our commitment to excellence in every client engagement.
Jeffrey Brown
Chief Operating Officer
Jeffrey brings a unique blend of legal, technological, and project management acumen, serving as our Chief Operating Officer. His diverse background includes significant tenures with the U.S. government, the World Health Organization (WHO), and UNICEF, alongside pivotal roles within an international NGO focused on supply chain transformation.
With decades of experience in building sophisticated technology solutions and over a decade as a seasoned project manager, Jeffrey is adept at streamlining complex operations and driving efficiency. His strategic vision and hands-on approach ensure that our internal systems and client-facing platforms are robust, user-friendly, and designed for optimal performance.
Jeffrey’s extensive experience across governmental, international, and humanitarian sectors, combined with his deep technical and project management skills, underscores our commitment to operational excellence. His background directly translates into the meticulous organization and innovative solutions that underpin our regulatory guidance, ensuring our clients receive the most efficient, secure, and effective service possible.