Privacy Policy

Effective Date: 20 July 2025

Who we are

At Acuria, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide when you visit our website, use our services, or interact with us.

By using our website and services, you agree to the collection and use of information in accordance with this policy.

Acuria Consulting, LLC

Embedded content from other websites

We collect information in the following ways:

Information Collected Automatically (Google Analytics): When you visit our website, we automatically collect certain information about your device and browsing activity through Google Analytics. This may include your IP address, browser type, operating system, referring URLs, pages viewed, and the dates/times of your visits. This data helps us understand how visitors use our site, improve user experience, and analyze website performance. We use standard Google Analytics features and do not use any advanced advertising or remarketing features that would collect more detailed personal data.

Information You Provide Directly: When you complete a form on our website to request help or information, you provide us with personal data such as your name, email address, phone number, company name, and details about your inquiry. This information is sent to us via email.

How We Use Your Information

We use the information we collect for the following purposes:

For Legal and Compliance Purposes: To comply with applicable laws, regulations, and legal processes, and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
To Respond to Your Inquiries: To communicate with you and provide the information or assistance you request through our contact forms.
To Provide Services: To fulfill our contractual obligations and deliver the regulatory compliance, training, or consulting services you engage us for.
For Internal Operations: To manage our business, including client relationship management, internal record-keeping, and administrative purposes.
To Improve Our Website and Services: To analyze website usage trends, troubleshoot technical issues, and enhance the functionality and content of our website and service offerings.

Legal Basis for Processing (GDPR)

For individuals located in the European Economic Area (EEA) or the UK, we rely on the following legal bases for processing your personal data:

Compliance with Legal Obligations: To comply with applicable laws and regulations.
Performance of a Contract: To fulfill our obligations under a contract with you or to take steps at your request before entering into a contract (e.g., responding to service inquiries).
Legitimate Interests: To operate and improve our business, website, and services, provided that these interests do not override your fundamental rights and freedoms. This includes analyzing website usage, preventing fraud, and ensuring network and information security.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with the following categories of third parties:

Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction.
Service Providers: We may share information with third-party service providers who perform services on our behalf, such as website hosting, analytics providers (Google Analytics), and secure email providers. These service providers are obligated to protect your information and use it only for the purposes for which it was provided.
Business Partners (Potential Future): If we enter into partnerships where sharing your information is necessary to provide a service you requested (e.g., referral to a customs broker), we will do so with your consent or if it is clearly necessary for the service.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

International Data Transfers (GDPR)

Given our global client base, personal data collected from individuals in the EEA or UK may be transferred to, and stored and processed in, the United States, which may have data protection laws different from those in your country.

When we transfer your personal data outside the EEA or UK, we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as relying on Standard Contractual Clauses approved by the European Commission or other lawful transfer mechanisms.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. If you request the deletion of your data, we will comply with that request, subject to any overriding legal obligations.

Your Data Protection Rights (GDPR & Other Regulations)

Depending on your location, you may have the following rights regarding your personal data:

Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
Right to Erasure (Right to be Forgotten): You can request the deletion of your personal data under certain circumstances.
Right to Restrict Processing: You can request that we limit the way we use your personal data.
Right to Data Portability: You can request to receive your personal data in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal data in certain situations.
Right to Withdraw Consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us at:

We will respond to your request within the timeframes required by applicable law.

Cookies and Tracking Technologies

Our website uses standard Google Analytics cookies to collect information about how visitors use our site. Cookies are small text files placed on your device that help us analyze web traffic and understand user behavior.

How We Use Cookies: We use cookies to:
- Understand and save your preferences for future visits.
- Compile aggregate data about site traffic and site interactions to offer better website experiences and tools in the future.
- Track and analyze website performance.
Managing Cookies: You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings. As browsers are a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features will be disabled, but it will not affect the user’s experience.

Children’s Privacy

Our website and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information.

Links to Other Websites and Social Media

Our website may contain links to other websites, including our social media accounts (e.g., LinkedIn). We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post any changes on this page and update the “Effective Date” at the top of the policy. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: